Dtale Health & Aesthetic Clinic is a healthcare provider in Colombo. Address: 54 Wijerama Mawatha, Colombo 00700. Phone: 071 273 2732. Average rating: 4.2 out of 5 from 5 customer reviews on Review Guru. Read what customers say about Dtale Health & Aesthetic Clinic, find directions, and compare with other health & medical in Colombo below.
4.2
Based on 5 reviews
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Cader Z.
I was initially unsure about beginning aesthetic treatments, but Dr. Dilini patiently walked me through each step and addressed all my concerns. I never felt hurried or pressured; it was clear that she truly cared. The results are understated yet life-changing, and my confidence has significantly increased.
zafra Z.
I received a skin treatment at this salon and it was a wonderful experience. The staff were highly professional and provided clear explanations before we began. The treatment was not only relaxing but also hygienic and performed with great attention to detail. Immediately afterward, my skin felt fresh, smooth, and radiant. I strongly recommend this place for anyone seeking quality skin care.
Fabiola P.
I wanted to share my experience to help others have realistic expectations. I had a scheduled consultation, but I ended up waiting over an hour before being seen, only after I asked the staff about the delay. The actual consultation was under five minutes, as the doctor seemed rushed. After that, I was asked to wait again in a room without AC and a very loud machine, with no clear updates on how long I would need to wait. What struck me most was not just the long wait, as delays can occur, but the absence of communication, acknowledgment, or apologies during the entire process. Respecting clients' time and maintaining clear communication are crucial for professional service. When I couldn't take the waiting anymore, I went to the reception and informed the staff that I was leaving. They charged me for the consultation, and I didn't even receive a receipt until I asked for one. When I questioned the charge considering the situation, the doctor came out and told the receptionist to issue a refund, saying I was 'wasting her time.' There was no apology or sympathy from anyone, including the doctor. Regardless of the technical quality, client experience and communication are vital for building trust in any business. I share this feedback respectfully, hoping it helps future clients and the establishment reflect on their service standards. I personally would never return after this experience, and I hope others don’t have to go through something similar in the future either.
iru R.
The attention to detail really impressed me. Dr. Dilini took the time to evaluate my skin and create a treatment plan that felt truly customized. The outcome looks natural and revitalized, not excessive, and I've been getting a lot of compliments since then.
Sachinthani S.
I had a fantastic experience at Dr. Skin Lab in Homagama. Lalitha performed my cleanup, and she was incredibly gentle, friendly, and professional throughout the entire treatment. She took her time and ensured I was comfortable at every step. My skin felt so fresh and clean afterwards. Thank you, Lalitha, for the wonderful service! I’m truly pleased with the experience and would absolutely recommend her.
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