Dental Surgery is a dental clinic in Nugegoda. Address: VWG2+X5H, Jubilee Post Roundabout, Nugegoda. Phone: 0112 821 899. Average rating: 1.8 out of 5 from 5 customer reviews on Review Guru. Read what customers say about Dental Surgery, find directions, and compare with other dental clinic in Nugegoda below.
1.8
Based on 5 reviews
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Nipuna S.
I had the worst customer service at this dental clinic. I managed to get an appointment, but it ended up being with a different doctor on the upper floor. The contact number provided was also incorrect. I would never recommend this place to anyone.
Sameera A.
Worst customer service and nurses you can ever experience
Bhanuka P.
Dr. Gamlathge is a highly skilled and one of the top doctors in the area. The staff here is also very friendly and helpful. Plus, the prices are quite reasonable. I recommend this place to anyone.
Diliz
The customer service here is quite concerning! While the doctor is kind, skilled, and talented, the phone staff is driving away customers from this great doctor. I scheduled an appointment for Friday and was first given number 3. I asked to postpone my number since I would be arriving after work hours, and they accommodated me by providing a new number and instructed me to come around 6 PM. However, just five minutes later, I called to see if I could come in a bit earlier since I unexpectedly finished work early. The person who answered responded, saying, "Your name is written on this paper, and it would look ugly to cut it and write it down again in a different number!" Seriously?! That’s not the appropriate way to address a client! She could have simply mentioned that all the numbers were already booked instead of making such a remark. It's disappointing because I've been coming here for various dental issues for myself and my family since 2013! I will certainly miss this excellent doctor due to that staff member's attitude!
Marx R.
Doctor Gamalath’s son lacks proper communication skills and comes off as arrogant, which could drive patients away. On the other hand, Doctor Gamalath himself is excellent. It would be helpful to advise his son or consider having him avoid the dispensary altogether.
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