Colombo South Teaching Hospital - Kalubowila

• 

  Branavee 9.

  about 1 hour ago

  Disappointing Experience at CSTH

  My first visit to CSTH was for my 14-day-old baby's diagnosis after delivering at NINEWELLS. I was admitted to Ward No. 41, but due to increased bleeding, I was later moved to Ward No. 18 under Dr. Chandina Wedamestri. While the ward was tidy, my overall experience fell short of expectations. 1. Breastfeeding Support: As a new mother just two weeks postpartum, I was reprimanded by a midwife regarding my breastfeeding technique rather than receiving the patient guidance I needed. 2. PV Examination Without Consent: A doctor insisted on performing a per-vaginal examination before my discharge and informed me that I wouldn't be allowed to leave unless I complied. This made me feel pressured and uncomfortable. No one should be forced into an intimate procedure without proper consent and clear communication. 3. Communication Issues: The staff seemed hesitant to speak in English, which made it hard for me to voice my concerns. Every patient deserves to be treated with dignity, respect, and compassion. I sincerely hope the hospital addresses these issues so that other mothers do not endure similar experiences.

  Service

  1

  Ambiance

  3

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  Yousra

  about 1 hour ago

  Quick and Friendly Vaccine Experience

  I went in for the rabies vaccine and was pleasantly surprised by the speedy service! I had concerns about how long it might take, but it was all very efficient, and the staff were really friendly and kind. I was quite nervous about the waiting time and the vaccine itself, but it turns out my worries were unfounded. Thanks!

  Service

  5

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  Gopi K.

  about 1 hour ago

  Mixed Feelings About My Visit

  My recent experience was a mix of good and bad. On the positive side, the doctors were very attentive and went above and beyond to care for my mother. Medications were administered promptly, and several doctors kept a close watch on her condition regularly. The nurses, though clearly stretched thin, had a few outstanding individuals who were patient and clearly explained the patient's situation. However, I was frustrated by the nursing staff's lack of communication. They didn't inform us about the tasks needed for the patient and seemed to expect us to already know. When things didn’t go perfectly, they would make snide comments about the money spent or the level of care. One nurse even dropped a medication meant for the patient and loudly blamed the relative present when they asked for a replacement, which felt very petty. To top it all off, the bathrooms were in poor condition and not clean at all.

  Service

  2

  Ambiance

  1

• 

  Rue G.

  about 1 hour ago

  Positive hospital experience with room for improvement

  I visited to get a vaccine that wasn't available through the private sector, and overall, it was a very good experience right from the registration process. The doctor at the OPD was kind, and I was impressed by how well digitalization has been implemented. The young Consultant Pathologist who saw me in the Pathology Department was also attentive and handled my concerns with seriousness and professionalism. Even though the hospital serves a large number of patients, my time was respected. However, it would be helpful to have signboards directing patients to various services, as the hospital is quite large. All the staff, including the nursing team, were incredibly kind and eager to provide necessary information. I was pleased to see the government sector taking positive steps toward improving the nation's health conditions.

  Service

  4

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  Venuri R.

  about 1 hour ago

  Comfortable Care with Room for Improvement

  I had a positive experience at the Animal Bite Treatment Unit of Kalubowila Teaching Hospital. The doctors, nurses, and staff were friendly and approachable, which made the treatment process much more pleasant. I truly appreciated their professionalism and readiness to assist. The overall service, care, and attention provided to patients were commendable. The medical team managed the treatment effectively and demonstrated genuine concern for patient welfare. It was comforting to receive care from a group that was both skilled and compassionate. On the downside, I think the unit could benefit from enhanced facilities and improved infrastructure. Certain areas could use some modernization and upgrades to create a more comfortable setting for patients. With further enhancements, this unit could offer an even better healthcare experience.

  Service

  4

  Ambiance

  3

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