Amaya Medical Consultation Center

Nadeesha J.

5 months ago

Frustrating cash-only policy

I had a really frustrating experience with the payment process here. I scheduled an appointment for my child, but when I got there, the cashier wouldn't accept card payments and said they only take cash. The only notice I saw in the reception area mentioned that 'vaccine payments' can't be made with a credit card, but they applied that rule to the entire consultation, which is quite misleading for parents who expect to use a card based on their signage. Make sure to bring enough cash if you plan to visit, since the management doesn't communicate these restrictions clearly.

Service

1

Value

1

meepa L.

5 months ago

Good customer (paitient) servise

madushanka I.

5 months ago

Difficult Booking Process

Booking appointments with Dr. Pathum Dissanayake is quite challenging, and the number issuance system is poorly managed. While the doctor himself is good, I wouldn’t recommend this place for consultations.

Service

1

Value

1

mohmed S.

5 months ago

Frustrating appointment experience

This was the worst experience I've had at a channeling center. I attempted to schedule an appointment with Dr. Pathum Dissanayake for a Saturday morning session on Friday. They instructed me to call after 6 AM on Saturday, but when I tried, the phone was constantly busy. After struggling for about 30 minutes, someone finally answered and informed me that the booking was already full. I really don't understand what kind of service this is.

Service

1

Cavan T.

5 months ago

Frustrating clinic experience

This was possibly one of the worst experiences I've had at a clinic. When I asked the security guard about parking, he immediately gave me an attitude, stating that the parking was reserved only for doctors. I was just trying to find out where patients are supposed to park. After making an online payment of Rs. 2000, I went inside only to learn that there was an additional Rs. 2000 charge for seeing the doctor. I waited 40 minutes without any sign of the doctor. Then a nurse informed me that I needed to purchase a patient book because the doctor wouldn't see anyone without it. This was never mentioned before. I went to the pharmacy, bought the Rs. 45 book, and when I handed over Rs. 500 (as I didn't have smaller notes), they told me to find change myself. I explained that it shouldn't be my responsibility to provide change at their pharmacy. I took the book, saying I would pay for it after getting my medication. Overall, it felt disorganized, rude, and poorly managed from beginning to end. I'm still sitting here waiting for the doctor.

Service

1

Value

1

Ambiance

1