Bhanu M.
Unpleasant Experience at Ageless Skin Clinic
This clinic truly doesn't deserve even a single star and feels like a money-grabbing establishment. I'm sharing this review on behalf of my wife, who had a really negative experience at Ageless Skin Clinic. From the outset, the consultation was quite uncomfortable. The doctor was harsh and critical regarding her skin condition, which was discouraging. At one point, the doctor suggested that even more than 10 PRP plus micro-needling sessions wouldn’t be effective, while simultaneously recommending much pricier treatment options. This made it seem like the emphasis was more on selling expensive procedures than genuinely addressing her concerns. Even though a paid consultation took place, we were not given any consultation report. When we asked for it, the staff explained that reports are not provided because clients might “take out the results.” This reasoning felt unreasonable, as patients should have access to documentation for services they've already paid. Overall, the treatment suggestions (which were not personalized but rather a general course of treatment) were extremely pricey and seemed to be more about the clinic’s profit rather than what the patient actually needs or can afford. The approach felt more sales-oriented than focused on patient care. Ultimately, my wife chose not to move forward with any treatments there. Even then, there was pressure to at least try a less expensive procedure. Due to the absence of trust and confidence in the clinic, she decided to leave without any treatment. Unfortunately, this clinic did not come across as customer-friendly, transparent, or trustworthy. Based on my wife's experience, we cannot recommend this place to anyone. In response to the Ageless clinic's reply: Thank you for your response. I'm not looking to argue about the doctors' qualifications. However, we have serious concerns about client treatment at your center. Your reply fails to address the following critical points I raised: • The use of language that felt harassing and inappropriate when discussing her skin condition. • Even after stating that PRP alone wouldn’t be effective, it was still suggested at the end of the consultation — I hope the doctor remembers that. • The refusal to provide a consultation report when requested. Given this experience, we do not wish to engage further about your clinic. We believe that the attitude and professionalism shown to clients ultimately affect an organization’s reputation and success.
- Service
- 1
- Value
- 1
