Alex M.
Discrepancy in VAT Charges
We dined at East Lagoon, and while their website indicated a VAT of about 12-15%, we were charged 18% on our food. This felt quite unfair.
- Value
- 3


Hotel East Lagoon is a business in Batticaloa. Address: Munai Lane, Sinna Uppodai Road, Uppodai Lake Rd, Batticaloa 30000. Phone: 0652 229 222. Average rating: 4.0 out of 5 from 13 customer reviews on Review Guru.
4.0
Based on 13 reviews
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Write a reviewAlex M.
We dined at East Lagoon, and while their website indicated a VAT of about 12-15%, we were charged 18% on our food. This felt quite unfair.
Sachithra W.
The location, food, and rooms are all decent, but I find the prices for the single AC rooms and other room categories to be excessive. Given the amenities provided, the cost doesn't seem justified.
Haneek A.
Last May, we went to this hotel for the first time with friends for a Lions Club event. The location and atmosphere were absolutely delightful. Also, this was the first 3-star hotel I checked out in Batticaloa town.
Manoj (.
The staff here are very friendly. It’s a luxurious hotel to stay in Batticaloa. The rooms are clean and well-kept. I found the service to be really good and efficient.
Neranjan P.
As soon as we walked in, the manager and staff at Hotel East Lagoon greeted us with sincere and friendly hospitality, especially the manager. The hotel's location is stunning, nestled in a tranquil, green setting that immediately puts you at ease.
Nipuni M.
We hosted an official event at this hotel and the management is good and cooperative. Attentive for our requests.
Krishantha G.
Hotel East Lagoon in Batticaloa offers a lovely and serene environment, perfect for those who appreciate nature and tranquility. The hotel boasts a beautiful position overlooking the Batticaloa Lagoon, providing breathtaking views and a picturesque atmosphere.
Chathura W.
With limited accommodation choices in Batticaloa, Hotel East Lagoon serves as a solid option for visitors. The standout feature of this hotel is its stunning setting alongside the lagoon, providing a serene and peaceful atmosphere.
Satgunarajah R.
I enjoyed a lovely two-night stay at East Lagoon Hotel. The rooms, while basic, are comfy and give off a four-star vibe. The highlight for me was the restaurant service; the staff treated us exceptionally well.
Sanik T.
I stayed at Hotel East Lagoon and had a really nice experience overall. The location is definitely a standout feature, as the hotel is positioned right beside the lagoon, providing a stunning and calming view. The tranquil environment makes it…
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