The Grand Mountain Hotel is a business in Matale. Address: The Grand Mountain Hotel, 73/1, The Grand Mountain Hotel Road, Kandy - Jaffna Hwy, Matale 20000. Phone: 0662 040 800. Average rating: 4.0 out of 5 from 13 customer reviews on Review Guru.
4.0
Based on 13 reviews
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Krish K.
I came here with a group of 35 on a bus for a vacation. My assistant and I stayed in the driver’s accommodation, which was quite disappointing. The rooms were lacking basic amenities like air conditioning or fans, and there were no facilities for making tea. Overall, it was a bad experience. I would advise visitors against using the driver accommodation here; it felt like a waste.
Thilanka K.
Our experience at this hotel was genuinely unforgettable, and we appreciate the fantastic time we had from our arrival to our departure. …
Rodrigo N.
I learned about this hotel from a patient because I was visiting Matale to assist an employee. From my initial reservation to my departure, the courtesy shown by the staff at every level was outstanding. Although …
Chathuranga D.
This place has a solid structure and good potential, yet it seems like they need to put in more work to enhance the dining experience. If they could invest in better staff training, create a more vibrant atmosphere, offer a wider selection in the buffet, and adjust their pricing to be more reasonable, it would make a significant difference.
Anil S.
This hotel is a lovely place to stay. The food was great, the rooms were comfortable, and everything went well during our visit. We had a delightful one-night stay and truly enjoyed it. The swimming pool was inviting with clean water. Overall, I had a very enjoyable experience at this hotel.
mangala K.
We held our 50th-year reunion for the Science College at this hotel yesterday, and it was fantastic! The food was delicious, and the service was outstanding. I highly recommend this place for any special event!
Oneth K.
I attended a function at this hotel recently, and I was quite let down by my experience. The food was of subpar quality and tasted stale. Additionally, the cutlery wasn't cleaned properly, and I even discovered a small fly in one of the dishes.
Dulakshi24
I was quite let down by the overall experience at Grand Mountain Hotel. We hosted our wedding at the Wilshire Banquet Hall, but sadly, the service and quality did not meet the expectations we had for a hotel. The washrooms during the wedding were not up to standard...
Nipuni D.
I would prefer to have my wedding at KFC in Matale over this hotel. This serves as a caution to all couples thinking about this venue for their wedding: the …
Sujaany S.
I’m currently staying at this hotel, which is rated 4 stars, but I find it to be lacking and not worth the price. There’s a noticeable absence of welcoming gestures from the staff. The swimming pool is closed, and despite the advertisement claiming that a gym and spa are available, those facilities are not operational here.
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