Asiru I.
Frustratingly Long Wait Time
I had a dental surgery appointment set for 2:00 PM, but I didn't get called in until around 4:00 PM. The two-hour delay without any proper communication was incredibly disappointing, especially for a scheduled medical procedure. I get that delays can occur, but patient time needs to be respected as well. I really hope management takes this feedback to heart and works on improving their appointment and waiting time management in the future.
- Service
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